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Frequently Asked Questions

 

ELDER MEDIATOR PROGRAM

WHAT IS ELDER MEDIATION
ACCORD has established a new program entitled Assisted Senior Communication (A Program for Seniors, Their Families and Others) (ASC). ASC is a free confidential program that uses a facilitated discussion model (please see link) to assists seniors and those that care for them. ASC can be used to explore alternatives to a variety of issues such as health care, financial matters, guardianship, caregiving, living arrangements, acute and long term care and any other issues involving seniors. ASC can:

  • Help improve a family's capacity for problem solving needed short-term and/or long-term changes
  • Assist caregivers in meeting the changing needs of seniors
  • Assist seniors and their families resolve concerns about the senior's care
  • Help assure the seniors wishes for the division of belongings and assets are met

HOW DOES IT WORK
Assisted Senior Communication is different than ACCORD's other mediation programs. Because of the nature of these discussions they are more likely to involve a number of family members as well as various service providers, professionals, attorneys or doctors. The parties make the decision about who is included in the discussion. (Click here to view the Facilitated Communication Model)

Further, ACCORD offers ASC services at various locations that are comfortable and accessible to the elder individual. Services may be provided at his or her home, nursing facility or another mutually agreed upon site.

The outcome of the discussions conducted by ASC mediators is more frequently a long or short-term plan or decision about future arrangements rather than a formal agreement. ASC mediators will assist the parties in recording the plan or decision. This step clarifies that everyone agrees on the specific language and makes it easier for everyone to be aware of any necessary action they need to carry out.

THE MEDIATORS:
The mediators that serve the Assisted Senior Communication Program have all completed at least 40 hours of Initial Mediation training, as well as 12 hours of specialized training in the issues and concerns of seniors. Trainers certified by the Unified Court System conducted mediation trainings. They have undergone periods of observation and apprenticeship prior to accruing years of mediation experience. ACCORD mediators are also required to complete at least 6 hours of continuing education annually.

For more information on Assisted Senior Communication (A Program for Seniors, Their Families and Others) please contact Tom Botts in Broome County at 607-724-5153, tomb@accordny.com or Barbara Bohling in Tioga County at 607-687-8222, accord990@stny.rr.com.


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